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Customer Service Representative - State Farm Agent Team Member

Full Time in Oakland, CA

Position Overview
Successful State Farm Agent in Oakland's Temescal area is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
  • Hourly pay & monthly incentive compensation/commission
  • Quarterly bonuses/promotions
  • Group retirement plan w/contribution match
  • Life & disability insurance benefits
  • Health insurance stipend
  • 120 hours of Paid Time Off (PTO) per year
  • Flexible hours/schedules
  • Opportunity for advancement within my agency
Requirements
  • Successful track record of meeting sales goals/quotas preferred
  • Detail oriented
  • Ability to make presentations to potential customers
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)
  • Bilingual - Spanish (preferred)
  • Must be available to work the following schedule Monday-Friday 830 am to 500 pm
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Compensation $55,000.00 - $85,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

  • Make a difference in your community every day.

  • Gain confidence and grow your dream career.

  • Earn benefits and rewards that are second to none